one of the most experienced developers of high-technology
laser systems, recognized for the design, manufacture and
support of advanced solid-state laser systems
field repair & service
The medical laser market is the fastest growing segment of the laser industry, and Optilight is at the forefront of innovation in the supply of components and service.
Optilight is one of the leading national provider of superior quality, cost-effective laser products and services. Our experience and extensive network make Optilight is your single, trusted source for laser maintenance, supplies and personalized service for your medical laser and IPL (Intense Pulsed Light).
By scheduling periodic maintenance service our Field Service Engineers can ensure that your medical laser investment remains operating and generating revenues for a long time. Preventative Maintenance (PM) service is NOT a service to be avoided by the laser owner/operator. Rather, PMs can save money and time. Many problems with laser operation can be corrected before they become too costly.
For example, a typical PM visit could cost upwards of £500 to £1,500 when travel, expenses, and time are added into the equation. While this may seem costly as a routine expense, when compared to the cost of an operational failure, and the cancelling and rescheduling 10-20 patients, it is quite inexpensive. Beyond that, scheduled PM visits are less intrusive than emergency repairs and can be carried out in a coordinated manner.
Just as you would not expect an automobile to run for long without an oil change or tune up, the scheduling of maintenance for a laser system should be just as diligent.
Laser equipment must be properly installed to meet your expectations of trouble-free use. Installation includes proper power facilitation within your office. As power and facilities requirements for lasers differ according to make and model, installation must meet the manufacturer’s specification and that of your facility’s AC power network.
In addition to AC power requirements, following transport, laser equipment usually requires precision alignment. The procedures must be consistent with the manufacturer’s requirements. Failing to perform these tasks properly can limit performance or it can lead to troublesome operation.
Laser systems are typically unpacked and installed for the first time by our certified Field Service Engineer. With adequate understanding of the installation requirements, your site can be prepared before installation of your new laser system.
For a given laser system this may include some of all of the following:
- Facility requirements including power and cooling water
- Suggested relative setup orientations for major laser system components
- Specifications for external interlock circuits
- Specifications for external computer control